@extends('layouts.policy') @section('title', 'Privacy Policy - oFatoura') @section('description', 'Privacy Policy for oFatoura Restaurant Management System') @section('content')

oFatoura Terms and Conditions

Welcome to oFatoura, a SaaS platform that enables restaurants to offer digital menu viewing, ordering, payments, and advertising solutions to their customers. By accessing or using our service, you agree to be bound by the following terms:

Service Description

oFatoura provides a subscription-based software service allowing restaurants to display menus, accept customer orders, process payments, and manage advertisements via QR codes.

Account Registration

Restaurants must register for an account to access the service. You agree to provide accurate information and maintain the security of your login credentials.

Subscription and Billing

Subscription renews automatically unless cancelled.

NFC product customization and installation may incur additional one-time fees.

Trial Period

A one-month free trial is offered to new clients. At the end of the trial, you will be charged based on your selected subscription.

Use of the Platform

You may use oFatoura only in accordance with these terms and applicable laws. Misuse or unauthorized access may result in suspension or termination.

Termination

Either party may terminate the agreement with 30 days’ written notice. No refunds are provided for any fees already paid.

Liability Disclaimer

oFatoura acts only as a technology provider. We are not liable for food quality, delivery, pricing, or disputes between restaurants and customers.

Changes to the Service

We reserve the right to update the platform and these terms at any time. You will be notified of major changes.

Privacy Policy

Information We Collect

  • Business registration data
  • Contact details (email, phone)
  • Payment and transaction data
  • Analytics from ads and usage

How We Use Information

  • To provide, maintain, and improve our services
  • To communicate with you about system updates or marketing
  • To generate analytics for reporting to restaurants

Sharing of Data

We do not sell your information. We may share data with trusted third-party service providers (e.g., payment processors) under strict confidentiality.

Data Security

oFatoura follows industry best practices for data protection and encryption.

User Rights

You may request access, correction, or deletion of your personal data by contacting our support team.

Refund Policy

Trial Period

oFatoura provides a 1-month free trial. No charges are applied during this period.

Post-Trial Billing

Once a subscription is activated, charges apply monthly or annually based on your selection.

Refund Eligibility

  • Refunds are not issued for partial months.
  • Annual subscriptions are non-refundable after 7 days of activation.
  • One-time fees for NFC customization and installation are non-refundable.

Disputes

If you believe you were charged in error, contact us within 7 days to review your request.

For further inquiries, please contact us at support@asyncsolution.com

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1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include:

  • Name, email address, and contact information
  • Restaurant details and business information
  • Payment and billing information
  • Usage data and analytics
  • Communication records

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Process payments and transactions
  • Send you important updates and notifications
  • Provide customer support
  • Improve our services and develop new features
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With your explicit consent
  • To comply with legal requirements
  • To protect our rights and safety
  • With service providers who assist in our operations

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data subject to certain limitations.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

8. Third-Party Services

Our service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external services.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@asyncsolution.com
Address: Oman

@endsection